Contract administration

The GSSC delivers robust contract administration services to UNDP and over 45 UN entities, covering more than 40,000 personnel globally. The GSSC’s HR team handles all contractual matters efficiently, accurately, and in full compliance with UN policies and regulations.

Staff appointment administration 

For staff, the GSSC manages the full contract lifecycle – from hiring to separation. This includes oversight of entitlements, travel management, social security support, and more. Giving staff the peace of mind that their contractual and administrative needs are in expert hands. 

Staff categories: 

Professional and higher categories. General Service and National Professional Officers.

We provide: 

• Key HR services: hires, reassignment, separation.
• Life and career events administration.
• Benefits and entitlements, including entitlement travel management.
• Social security support – pension, insurance and After Service Health Insurance (ASHI).

Non-staff contract administration services

The Personnel Services Agreement (PSA) is a comprehensive and cost-effective contractual modality established by the UNDP. The PSA aims to engage non-staff talent for time-bound services to UNDP and Partner Agencies through a service-based framework. 

This approach positions UNDP as an agile and effective partner in program implementation for Partner Agencies, while also serving as a provider of choice for non-staff personnel administration across UN entities. The GSSC delivers dedicated, multilingual PSA administration services to UNDP and seven Partners, supporting more than 13,000 personnel worldwide. 

Non-staff contract administration services also include intern stipend administration.

Contract categories: 

• International Personnel Services Agreements (IPSA) for UNDP/UNV/UNCDF.
• National Personnel Services Agreements (NPSA) for UNDP/UNV/UNCDF.
• Partner Personnel Services Agreement (PPSA) for Partner Agencies personnel.
• Internships contracts. 

We provide: 

• Hire, lateral transfer, and separation services.
• Life and organizational events administration.
• Social security support: pension, medical and life insurance.
• Advisory services for PSA contract administration.
• Intern stipend administration.