HR administration services
The GSSC has been providing UNDP and UN partner entities with quality, timely HR services for over two decades. Our HR services cover every step of colleagues’ UN journey – from recruitment to separation and all the personal and professional events along the way. Our team of highly experienced HR professionals in nine locations provide policy know-how and client support in Arabic, English, French and Spanish.
Overview of the HR services for UNDP and partner entities
Our tailored HR service modalities
- Full administration of your agency’s HR benefits and entitlements, and payroll functions.
- A hybrid approach, partly taking care of your agency’s HR benefits and entitlements, and payroll administration.
- Payroll administration only.
- Join the UN Quantum Consortium to leverage the benefits of our modern cloud-based ERP platform for end-to-end HR, finance, project management and procurement processes.
UNall, our integrated and user-friendly service management system, enables employees and clients to submit requests, track cases, and give real-time feedback on every transaction, driving continuous service improvement. UNall also offers a comprehensive knowledge base and advanced reporting tools for transparent HR service delivery.
Read more about our HR administration services
UNDP’s commitment:
✓ A personalized, dedicated client services team across locations, with all queries replied to within 3-5 business days, as defined by comprehensive Service Level Agreements.
✓ Timely implementation of UN policy and process changes ensuring adherence and minimizing risk.
✓ Enhanced HR data quality, access to real-time reports and a customer-feedback mechanism.
✓ Robust internal controls, system security and risk mitigation measures.